Last updated: July 2026
These Terms & Conditions ("Terms") govern the seasonal and permanent holiday lighting installation services provided by LightUp San Diego ("we," "us," or "our") to residents and businesses in San Diego County. By requesting an estimate, scheduling an appointment, or accepting our services, you agree to these Terms.
We provide professional installation, maintenance, removal, and storage of seasonal (C9) and permanent holiday lighting. Specific services and pricing are detailed in the written estimate or proposal provided to you before work begins. Any changes to scope must be agreed to in writing before the additional work is performed.
Estimates are provided free of charge and are valid for thirty (30) days from the date issued unless otherwise stated. Estimates are based on the roofline, coverage area, and product selections discussed at the time of the estimate. Final pricing is confirmed in your signed proposal.
Appointment dates and times are confirmed in writing. Installation windows are scheduled during our standard business hours. We are not liable for delays caused by weather, access issues, or events beyond our reasonable control. If you must reschedule, please contact us at least twenty-four (24) hours in advance.
With your opt-in, we may send appointment confirmations and reminders by text message to the mobile number you provide. Message and data rates may apply. You may opt out at any time by replying STOP or UNSUBSCRIBE to any message, or reply HELP for support. Full details are available in our SMS Privacy Policy.
Payment is due upon completion of installation unless otherwise agreed in writing. Accepted payment methods include cash, check, credit card, Venmo, and Zelle. A deposit may be required to reserve peak-season installation dates. Deposits are non-refundable once materials have been ordered or the installation date has been reserved.
We warrant that installed lighting products will be free from defects in workmanship for the duration of the installed season. This warranty does not cover damage caused by weather, third parties, property modifications, or customer tampering. Our maximum liability for any claim is limited to the amount paid for the specific installation giving rise to the claim.
You agree to provide safe, reasonable access to your property, including roof access, electrical outlets, and clear pathways. You are responsible for disclosing any known hazards (e.g., fragile roofing, solar panels, pets) before installation. We are not responsible for pre-existing conditions or damage to improperly maintained structures.
Seasonal installations are removed by our team at the end of the holiday season per the agreed schedule. Optional storage of your lighting products is available; storage terms are confirmed at the time of proposal. We are not responsible for lights left on the property beyond the agreed removal window.
You may cancel a scheduled appointment at no charge with at least twenty-four (24) hours notice. Cancellations within twenty-four hours of the appointment may be subject to a service fee. We reserve the right to refuse or cancel service for safety, access, or conduct reasons.
We may update these Terms at any time. The "Last updated" date above reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated Terms.
Questions about these Terms? Call us at (619) 569-9901 or reach us through the contact information on your estimate.