SMS Privacy Policy

When you opt in, we collect the mobile number you provide on our intake form or account sign-up. We also store your name, email, and project details so we can identify you and reference your appointment.

We use your mobile number solely to send text messages related to your service, including:

• Appointment confirmation messages when your installation or consultation is scheduled.
• Reminder messages approximately 24 hours before a scheduled appointment.
• Occasional service-related follow-ups directly tied to your project.

We do not use your number for promotional marketing unless you separately request it.

Text messaging is optional. You will only receive text messages if you explicitly check the opt-in box on our intake form or sign-up page. Providing your mobile number without checking the opt-in box means you will not receive text messages from us.

Message frequency varies. Typically, you will receive 1 confirmation message when an appointment is booked and 1 reminder message before each appointment. You will not receive more than a few service-related messages per scheduled appointment.

You may opt out at any time by replying STOP or UNSUBSCRIBE to any message we send. After opting out, you will receive no further text messages from us.

For help at any time, reply HELP and you will receive a message with our company name, the purpose of our messages, our support phone number, and opt-out instructions. You may also request removal or assistance by contacting us at the number or email below.

Message and data rates may apply based on your mobile carrier plan. We are not responsible for any charges your carrier may bill you for receiving our messages.

Our messages are delivered through major U.S. carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, US Cellular, and their respective prepaid brands. We cannot guarantee delivery to carriers outside this list.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Your number and consent are used only to deliver the service messages described above and are stored securely within our scheduling system. We retain your number only as long as needed to provide and support your service.

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Continued opt-in after changes constitutes acceptance of the updated policy.